Return policy
CYCLONE Refund & Return Policy
At CYCLONE, your satisfaction is our top priority. If you're not fully happy with your purchase, we’re here to help.
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🔁 Returns
We accept returns under the following conditions:
Return requests must be made within 7 days of delivery.
Items must be unused, unwashed, and in original condition with tags/packaging intact.
Returns are only accepted for size issues, wrong item received, or defective products.
> Note: We do not accept returns for items purchased during a sale or special offer unless the product is damaged or incorrect.
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💸 Refunds
Once we receive and inspect your return:
We'll notify you via email/WhatsApp.
If approved, your refund will be processed within 5–7 business days.
Refunds will be credited to your original payment method (UPI/Bank/Card).
> Shipping charges are non-refundable.
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🔄 Exchanges
We offer free size exchanges (first time only) if the size you received doesn’t fit.
Exchange requests must also be made within 7 days of delivery.
Subject to stock availability.
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🚫 Non-Returnable Items
Used or washed clothing
Items without original tags/packaging
Customized or limited edition items
Gift cards or store credits
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📦 Return Shipping
Customers are responsible for shipping the item back to us unless it’s a mistake on our end (wrong/defective item).
In eligible cases, we may arrange a pickup or reimburse return shipping costs.
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📞 Need Help?
For return or refund request:
WhatsApp/Instagram DM: @wear.cyclone
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We’re here to make your CYCLONE experience smooth, stylish, and stress-free.